Feature
Requires ProScript Connect
Smart Pharmacy
Give patients visibility at every stage of their prescription journey.
Get in touch View all productsGive patients answers before they need to ask
Prescription status enquiries are part of everyday pharmacy life. Smart Pharmacy in ProScript Connect® helps ease the pressure by keeping patients one step ahead with automatic prescription updates through Patient Access®.
Using Patient Access, patients can request repeat prescriptions and nominate your pharmacy to manage them. Once nominated, they'll receive real-time updates as their prescription progresses, from receipt and processing through to collection.
When a prescription is ready to collect or deliver, pharmacy teams can send a predefined notification in just a few clicks, helping patients stay informed without needing to contact the pharmacy for updates.
The result is fewer routine enquiries, more time for patient care and a smoother experience for patients.
Grow your connection with local patients
Great communication helps build trust from the very first prescription request.
By giving patients greater visibility and reducing uncertainty, Smart Pharmacy helps build trust, encourage loyalty and strengthen your pharmacy's connection with the local community.
Key benefits
- Keep patients informed from request to collection
- Reduce routine prescription enquiries and ease pressure on your team
- Deliver unlimited patient updates at no additional cost