Joy

One in five GP appointments involve patients whose health needs can’t be addressed by traditional clinical pathways. Joy from assured partner Pungo helps healthcare teams easily identify these patients and connect them with local, non-clinical services like support groups, reducing demand on primary care and improving patient outcomes.

Simplifying social prescribing for primary care

Joy’s simple, end-to-end solution integrates seamlessly with EMIS Web®, alerting clinicians when a patient may benefit from social prescribing. Referring patients to community services is just a click away. The platform also offers powerful reporting tools, allowing practices to track outcomes, measure activity, and gain insights into gaps in service provision or calculate return on investment.

Please note all enquiries will be forwarded to the partner and will not be responded to by Enlivio Health (formerly Optum | EMIS).

Key benefits

• Standardise social prescribing, ensuring best practice across primary care
• Free up GP time while boosting social prescribing referrals
• Deep dive into meaningful social prescribing data