Our environmental responsibilities

By embedding sustainability across our business, we're turning ambition into action through clear, measurable steps that deliver lasting impact.

Committed to reducing our environmental impact

As a healthcare technology supplier, we understand that a healthy society depends on a healthy environment. We are committed to reducing our environmental impact, and this is delivered via four supporting objectives:

1. Continual, long-term reduction in our directly and indirectly owned and controlled greenhouse gas emissions
2. A sustainable supply chain that enables our sustainability strategy goals
3. Everyone taking personal responsibility for mitigating their environmental impact
4. Driving continuous improvement in the sustainability of our products and services

Striving for net zero

We have a dedicated strategy to achieve our target of net zero greenhouse gas emissions by 2040, working additionally towards supporting the NHS’s net zero plan.

We’ve measured our carbon emissions across our entire carbon footprint and are working to develop a climate transition plan to achieve our objectives.

We’ve set a milestone to achieve a 90% reduction in our overall emissions, with minimal reliance on offsetting, by 2040. We also aim to achieve a 90% reduction in our directly and indirectly controlled emissions (scopes 1 and 2) by 2030 and have already taken steps to reduce our carbon footprint across our value chain in support of these objectives.

Read our carbon reduction plan

Making an impact

We recognise that positive changes, big and small, add up. Work is underway, and we are:

• Reducing electricity

  We’ve switched to renewable electricity contracts and ceased using gas across a number of our sites, working with staff to reduce electricity usage in our office buildings.

• Moving to the cloud

  We’ve completed our transition to the cloud and are continuing our technology evolution by adopting more cloud-native services.

• Recycling

  We’re replacing plastic with recycled and recyclable packaging in our warehouse.

• Fully electric fleet

  We’ve transitioned to a fully electric fleet and have installed vehicle charging points at some of our main office sites. We offer a salary sacrifice scheme for employees to lease electric cars.

• Supply chain

  We encourage our suppliers to value and demonstrate a commitment to sustainability, through our supplier code of conduct.

• Supporting reforestation

  We plant saplings for every new starter to the business and offer employees the opportunity to support tree planting through salary sacrifice and personal contributions.

Driving positive change

A group of like-minded employees volunteer to form an employee-led community who champion ‘green’ matters. All employees have the chance to join and drive positive change.

Find out how you can too

Supporting the NHS's net zero plan

In support of our evolving plan to achieve net zero aligned with NHS commitments, our technology helps our NHS customers to reduce their carbon footprint, including through:

• Digital alternatives to original paper-based processes, such as the digital repeat prescription process.
• Integrated telephony, video consultations and digital referral processes between healthcare providers have reduced or eliminated the need for patients to travel.
• Many products and services being hosted in the cloud.
• All products and services being required to pass through a sustainability review.
• Using energy efficient code in products to reduce customer power consumption and teams trained in energy efficient design principles.
• Using analytics to identify opportunities and inform customers about ways to reduce their environmental impact.

Our social value

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