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Digital Gateway
Start every Pharmacy First consultation one step ahead.
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Customer story
Newcastle pharmacy halves Pharmacy First consultation times with Digital Gateway
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Every Pharmacy First consultation counts. But time spent assessing patients who don't meet the eligibility criteria is time that could be focused elsewhere.
Digital Gateway helps you make the most of every Pharmacy First opportunity by enabling patients to self-triage before the consultation begins. The result is a faster, smoother journey for patients and time saved for your team.
Less admin. More time for care.
Integrated directly into PharmOutcomes®, Digital Gateway helps streamline Pharmacy First consultations from the moment a patient arrives.
Patients simply scan a QR code and complete a short screening assessment for one of seven common conditions. Their responses flow directly into PharmOutcomes, automatically populating the relevant service template and reducing manual admin.
"Digital Gateway has basically cut the consultation time by half."
Guiding patients to the right care
When a patient isn't suitable for a Pharmacy First pathway, Digital Gateway helps direct them towards the most appropriate source of care, and highlights when speaking to the pharmacy team may still be beneficial.
This helps patients find the right support sooner, while giving your team more time to focus on delivering care.
Future-ready pharmacy workflows
Pharmacy is evolving rapidly. Your technology should evolve with it.
That's why we're continually enhancing Digital Gateway to support new services, changing healthcare priorities and future Pharmacy First developments.
Streamline consultations today with Digital Gateway and PharmOutcomes.
Key benefits
- Help patients self-triage for Pharmacy First
- Reduce admin with information flowing directly into PharmOutcomes
- Give your team more time to focus on delivering patient care