Partner | Bookable Navigator

Making it easier for patients to access care shouldn’t mean more admin for your practice team. Bookable Navigator offers a smarter way to move beyond the 8am phone rush, bringing AI-powered triage and appointment booking directly into EMIS Web.

Prioritise care with AI-powered triage

With Bookable Navigator, patients describe their problem in their own words through an online triage form. AI-powered questioning gathers relevant information and assesses each request for urgency.

Your practice team receives requests banded by urgency, with concise summaries and the patient’s responses, so you can quickly identify cases that need same-day attention and direct routine requests to the right appointment.

Bring triage and booking together

Bookable Navigator brings requests, patient records and appointments into one workflow within EMIS Web. Your team can review requests, check the medical record and book appointments without switching between systems.

You can book appointments directly or offer patients a self-booking link, so you can reduce re-keying, avoid duplicate bookings and cut unnecessary admin.

Keep your team in control

Once a request is complete, you can file consultation notes directly to the patient’s EMIS Web record. AI helps assess urgency and summarise information, while a member of your practice team reviews each case before anything is booked.

Bookable Navigator is registered with the MHRA as a Class I medical device.

Please note all enquiries will be forwarded to the partner and will not be responded to by Enlivio Health (formerly EMIS).

Key benefits

Prioritise patients safely based on clinical urgency
Cut unnecessary admin by managing requests, records and bookings in one place
Keep your practice team in control, with every case reviewed before booking