Meet the nominees for the Enlivio Ignite Awards

Dr Rasib & Partners – Transforming access through digital innovation
Dr Rasib & Partners shows what’s possible when a small primary care team combines clear thinking, compassion and smart use of technology. Using EMIS Web, Docman and eConsult, the practice has built a structured triage model that helps the team prioritise the most vulnerable patients, including palliative patients and infants, while maintaining fast access for the wider community. 

The practice manages more than 53,000 patient calls each year, answers 98.7% of queued calls and consistently achieves patient experience scores above regional and national averages. With recognition from the Marie Curie End-of-Life Practice of the Year Award and the HTN Awards, the team is proving that digital access can be both efficient and deeply human.

Bredbury Medical Centre – Improving healthcare access for neurodivergent patients
Bredbury Medical Centre is helping make healthcare more accessible, inclusive and responsive for neurodivergent patients. Through her lived experience, clinical expertise and advocacy, Dr Galvis is challenging the barriers that can prevent people from receiving equitable care. 

Her work spans clinical innovation, public speaking, practical resources and wider system influence, including her role as a GP First5 leader and board member of B4ND. By combining technology, trauma-informed care and a strong commitment to inclusion, she is helping neurodivergent patients feel better understood, better supported and better able to access the care they need.
 

Chatfield Health Care – Supporting veterans through proactive care
Chatfield Health Care has embedded proactive, inclusive support for veterans into everyday practice. Through monthly GP clinics, home visits for housebound veterans and systematic recording of Armed Forces status, the practice helps make sure veterans are identified, supported and not overlooked. 

Strong partnerships with Op Health and Op Courage mean patients can access more joined-up support for their physical and mental health needs. The initiative is improving access, continuity and early intervention for a group that can face significant health inequalities. Its national recognition, including a visit from His Majesty King Charles III, reflects the compassion, commitment and impact behind the work.
 

Muhammad Bilal Ahmed, Digital & Transformation Lead – Driving digital transformation in primary care
Bilal Ahmed is turning digital transformation into practical improvement for primary care teams and patients. Working across a PCN serving 45,000 patients, he leads change across clinical and operational areas, using EMIS Web data to improve access, continuity and efficiency. 

With a background in computer science and a strong understanding of frontline general practice, Bilal develops systems that solve real problems for clinical and non-clinical teams. His work has delivered measurable improvements in patient care, staff workload, and service delivery. 
 

East Cheshire NHS Trust – Bringing hospital-level care home
East Cheshire NHS Trust is helping more patients receive hospital-level care from the comfort of their own homes. Using EMIS Web Bed Management, the Trust has built a virtual ward model that improves patient tracking, strengthens multidisciplinary working and supports safe, effective care beyond hospital walls.

The service has supported thousands of patients and cares for up to 50 people each day. By reducing avoidable admissions, freeing up capacity and giving patients the option to recover in familiar surroundings, East Cheshire is showing how virtual wards can improve experience and protect vital hospital resources. 

Blackpool Teaching Hospitals NHS Foundation Trust – Joined-up care with a single patient record 
Blackpool Teaching Hospitals NHS Foundation Trust is improving care coordination by giving clinicians a fuller view of each patient’s health and care journey. With EMIS Web already used across local GP practices, the Trust extended the system into community and mental health services and set up record sharing with primary care teams.

This means clinicians can access and contribute to shared patient information in real time, supporting safer decisions and smoother transitions between services. By reducing fragmented communication and replacing reliance on emails and phone calls, Blackpool is helping teams work from the same information and deliver more coordinated, patient-centred care across the region.

Sirona Care & Health CIC – Tackling health inequalities
Sirona Care & Health CIC is taking practical action on the root causes of poor health, from poverty and deprivation to social isolation and unequal access to services. Through its Community Wellbeing & Health Fund, Sirona is investing in preventative, community-based support that helps people live healthier, more independent lives.

The programme focuses on reducing health inequalities, addressing child poverty and improving access to local services. By bringing together local authorities, voluntary organisations and community groups, Sirona is helping support reach the people most at risk of poorer outcomes, earlier.  Digital innovation underpins this work with EMIS Web enabling secure information sharing across community services and GP practices, helping teams coordinate care, identify vulnerable people sooner and bring support closer to home.

Staffordshire & Stoke-on-Trent ICB – Driving health equity through integrated care
Staffordshire & Stoke-on-Trent ICB is using population health management, data-driven insight and partnership working to tackle health inequalities across its communities. By analysing population-level data, the ICB can identify the people and communities most at risk of poorer outcomes and direct support where it can have the greatest impact.

Working across the NHS, local authorities, voluntary organisations and community partners, the programme addresses wider determinants of health while supporting prevention and earlier intervention. This integrated approach is helping strengthen local services, improve how resources are used and make sure support reaches the people who need it most.

Folkestone, Hythe and Rural PCN – Delivering hospital-at-home care
Folkestone, Hythe and Rural PCN is transforming care for frail and housebound patients through a hospital-at-home service that brings urgent, coordinated care into people’s own homes. By connecting multidisciplinary teams with integrated community support, the service helps patients receive timely clinical intervention without an unnecessary hospital admission. 

The model supports independence, improves continuity and helps reduce pressure on acute services. Patients are identified quickly, care is coordinated around their needs and support is delivered in familiar surroundings. It’s a powerful example of primary and community care working together to deliver safer, more personal care closer to home.

Joy (trading as Pungo) – Connecting healthcare and community support
Joy is helping healthcare teams deliver social prescribing at scale, connecting people with the community support that can make a real difference to their health and wellbeing. Its integrated referral platform makes it easier for professionals to find suitable services, send referrals and track support, helping people access the right help beyond traditional clinical care.

Used across all 36 integrated care systems, Joy connects teams with more than 74,000 community organisations and has supported more than 1.8 million referrals. By strengthening links between healthcare, voluntary services and local communities, Joy is helping teams act earlier, reduce barriers to support and address the wider factors that shape people’s health.

Inhealthcare – Scaling virtual wards and remote monitoring
Inhealthcare is helping NHS organisations deliver more care beyond hospital walls, with digital tools that support virtual wards, remote monitoring and hospital-at-home services. Its platform gives clinicians the information they need to monitor patients safely at home, spot changes earlier and intervene sooner.

Working with more than 50 NHS Trusts, Inhealthcare supports earlier discharge, proactive care and more efficient use of clinical capacity. By helping teams manage more patients outside hospital while maintaining clinical oversight, it is reducing pressure on beds, improving patient experience and supporting more sustainable models of care.

AccuRx – Improving access and communication at scale
AccuRx is helping primary care teams manage demand and communicate with patients more easily, with digital tools for triage, messaging and online consultation. Used by around 96% of GP practices in England, the platform gives teams a simpler way to manage requests, respond to patients and keep care moving.

By bringing communication, triage and patient engagement into one place, AccuRx helps reduce administrative pressure, improve response times and give patients more convenient access to advice, appointments and support. Its scale and everyday use across general practice make it a key part of how modern primary care works.

Doccla – Enabling virtual care and hospital-at-home services
Doccla is helping NHS organisations deliver safe, effective care beyond hospital settings through remote monitoring and virtual ward technology. Its platform supports a range of clinical pathways, keeping patients connected to clinical teams while they recover or receive care at home.

By helping teams identify deterioration earlier, intervene sooner and maintain clinical oversight outside hospital, Doccla supports better patient outcomes and helps reduce pressure on services. Its work is expanding access to virtual care and helping healthcare organisations deliver more sustainable, person-centred services closer to home. 

Porthcrawl Pharmacy - Transforming community pharmacy through innovation and automation
Justin and Victoria have transformed one of Wales’ largest dispensing pharmacies through a clear commitment to innovation, automation and patient care. By investing in technologies such as a BD dispensing robot and embracing EPS in Wales, they have improved efficiency, safety and the patient experience.

That extra capacity has helped the pharmacy expand its clinical services while continuing to deliver a broad NHS offer and growing private healthcare services. Porthcawl Pharmacy shows how the right technology can help community pharmacy work more efficiently, sustainably and with more time for patients.

Orrell Park Pharmacy - Innovating for sustainable pharmacy services
Diana has embraced innovation to create a more efficient, sustainable and patient-focused pharmacy. By adopting Golden Tote, brought to market through collaboration between Phoenix and Enlivio, Orrell Park Pharmacy has improved dispensing efficiency, reduced stock holding and strengthened patient safety.

Golden Tote supports a smarter repeat dispensing workflow by allowing prescriptions to be assembled directly from the tote, reducing manual stock handling, checking and rotation. Diana has used the additional capacity this creates to expand both NHS and private services, showing how community pharmacy can improve access to care while building a more sustainable future.

Magna Healthcare – Championing innovation in community pharmacy
Ramesh Yadav and the Magna Healthcare team have played a pivotal role in the development and adoption of ScriptCheck. As an early pilot partner, Ramesh worked closely with development teams, sharing practical feedback through multiple iterations to make sure the solution reflected the realities of a busy pharmacy.

His commitment has helped shape ScriptCheck into a tool that improves workflow, supports safety and reduces pressure in the dispensary. Having rolled it out across the Magna Healthcare group, Ramesh continues to champion digital innovation, peer learning and more efficient, sustainable ways of working across community pharmacy.

Chorley and South Ribble Healthcare Network – Transforming skin cancer pathways through digital innovation
Chorley and South Ribble Healthcare Network has reimagined skin cancer triage through a digital pathway developed with the Lancashire and South Cumbria Cancer Alliance. Using EMIS Web PCN Hub, the team created a structured pre-referral process that helps patients with suspicious lesions be screened, assessed and prioritised before entering specialist services.

In 24 months, the pathway has screened 20,000 patients and saved the equivalent number of GP appointments. More than 16,000 patients have been imaged and reviewed by dermatology teams, with 70% safely discharged without specialist care and 30% fast-tracked into cancer pathways. Referral times have fallen from 14 weeks to under two weeks, improving access, efficiency and outcomes for patients.

Anne-Marie Mountford, Assistant Practice Manager, Balance Street Surgery – Championing innovation through collaboration
Anne-Marie Mountford brings practical frontline insight into the development of digital tools for primary care. As a trusted pilot partner, she has supported the testing and evaluation of initiatives including PharmOutcomes and, more recently, the GP QOF Dashboard.

Her feedback has helped shape solutions that work for real practice teams. Anne-Marie recognised the potential of the GP QOF Dashboard to give practices a clearer view of performance, reduce the need for multiple searches across different systems and make it easier to identify outstanding work. Through her ongoing insight, constructive challenge and commitment to improvement, she is helping develop tools that save time, support better decisions and strengthen primary care.