Feature
Requires EMIS-X for GPs
Instant messenger
Conversations that keep care moving.
Get in touch View all productsCommunication in one place
EMIS-X® instant messenger gives healthcare teams a secure way to communicate in real time. Share updates, get answers and coordinate activity across practices, services and locations from one place.
Faster communication, fewer interruptions
Exchange updates, ask questions and coordinate next steps without switching between tools. Direct messages and group conversations help teams resolve queries faster, reduce delays and keep work moving.
"We've now completely transitioned all of our internal messaging to EMIS-X. It's really helping us improve communication across our team."
Keep everyone connected
Whether you’re working across practices, supporting services remotely or collaborating across a PCN, keep in touch with the colleagues you need to work with, wherever they’re based.
Make collaboration simpler
Use one-to-one messages or group conversations to bring the right colleagues into the discussion. Revisit previous messages to pick up where you left off, and create temporary group chats for discussions that only need to last the day.
FAQs
What is instant messenger in EMIS-X?
Instant messenger is a feature of EMIS-X that lets healthcare colleagues communicate securely in real time through one-to-one messages and group conversations.
Can I create group conversations?
Yes. You can create group chats of up to 200 people to support coordination, project work and day-to-day communication.
Are previous messages retained?
Yes. Conversation history lets you revisit previous discussions. Temporary group chats are removed at midnight.
Is instant messenger secure?
Yes. Instant messenger provides secure messaging within EMIS-X for conversations between healthcare colleagues.
Do temporary group chats close automatically?
Yes. Temporary group chats are removed at midnight, helping keep conversations organised.
Key benefits
- Keep conversations flowing wherever work happens
- Share updates quickly without disrupting workflows
- Strengthen collaboration across sites and services
- Keep conversations organised and easy to find